Written by Ron Logan
Unable to sync with computer which runs Windows Vista Business edition. Window keeps appearing saying Windows unable to install O2 Diagnostic Serial Port and also the driver. Recommends I contact you. Please help
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Hi there, first of all I’m going to need more details on this, if you install the o2 software that’s comes with phone you shouldn’t have any problems for installing drivers for the phone as I have done this myself on Vista (business edition). The only other thing I can think of is to turn off UAC (user account control) which is apart of Vista Security under the user accounts section. UAC basically stops users from tampering with system files, installing apps, deleting…etc
This is a good thing, but can be pain to experienced users. So try turning UAC off then installing the software and drivers should install fine.